Policies

  1. Store Policies for NYXYN

    November 1st 2023

    Contact Information:

    Shipping Policy:

    1. Shipping Methods: We offer standard shipping and expedited shipping options.
    2. Processing Time: Orders are typically processed within 1-2 business days.
    3. Shipping Fees: Shipping fees are calculated at checkout based on the shipping method and destination.
    4. Estimated Delivery Time: Delivery times vary depending on your location and the shipping method chosen.
    5. Order Tracking: We provide tracking information for all shipped orders.

    Returns and Exchanges:

    1. Return Policy: If you're not completely satisfied with your purchase, you may return it within 30 days of the delivery date.
    2. Condition of Returned Items: Returned items must be unworn, in their original condition, with all tags attached.
    3. Return Process: Please contact us at NYXYNstudio@gmail.com to initiate a return or exchange.
    4. Refunds: Refunds will be processed within 7-10 business days after we receive the returned items.

    Cancellations:

    1. Order Cancellation: You may request to cancel your order within 24 hours of purchase. Contact us at NYXYNstudio@gmail.com to request a cancellation.

    Privacy Policy:

    1. Data Collection: We collect and store customer information necessary for order processing and communication.
    2. Data Protection: We are committed to protecting your personal information and will not share it with third parties.
    3. Payment Security: We use secure payment processing to protect your financial information.

    Customer Service:

    1. Contact Us: For any inquiries, concerns, or assistance, please email us at NYXYNstudio@gmail.com.
    2. Response Time: We strive to respond to customer inquiries within 24 hours.

    Terms and Conditions:

    1. Acceptance of Terms: By shopping with NYXYN, you agree to our store policies and terms of service.
    2. Changes to Policies: We reserve the right to update our store policies. Please check this page for the most current information.

    Feedback and Reviews:

    1. We value your feedback and encourage you to leave reviews and ratings on our products and services.

    Please note that these are sample store policies. It's important to customize them to fit your specific business needs and local regulations. Additionally, make sure to keep your policies updated as needed and easily accessible to your customers on your website or in your physical store.