Privacy policy
Last Updated: August 23, 2024
This Privacy Policy explains how NYXYN (referred to as "the Site," "we," "us," or "our") gathers, uses, and shares your personal information when you visit, use our services, make a purchase from nyxynapparel.com (the "Site"), or otherwise communicate with us regarding the Site (collectively referred to as "the Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this policy.
Please review this Privacy Policy carefully.
Changes to This Privacy Policy
We may modify this Privacy Policy periodically to reflect updates to our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the "Last Updated" date will be updated accordingly. We will also take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we gather and utilize varies depending on how you interact with us.
Beyond the specific uses outlined below, we may use the information we collect about you to communicate with you, enhance or improve the Services, fulfill legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The type of personal information we collect about you depends on how you interact with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you provide directly to us through the Services may include:
- Contact details: such as your name, address, phone number, and email.
- Order information: such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: including your username, password, security questions, and other information used for account security purposes.
- Customer support information: including details you choose to include in communications with us, for example, when sending a message through the Services.
Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to gather this data. Usage Data may include information about how you access and use our Site and your account, such as device information, browser information, details about your network connection, your IP address, and other data regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Support for our Site and Services: like Shopify.
- Payment processors: who gather payment information (e.g., bank account, credit or debit card details, billing address) to process your payments, fulfill your orders, and provide you with products or services you've requested.
When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated per this Privacy Policy. See also the section below, "Third Party Websites and Links."
How We Use Your Personal Information
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Providing Products and Services: We use your personal information to deliver the Services in order to perform our contract with you. This includes processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, or other transactions, managing your account, arranging shipping, and facilitating returns and exchanges. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
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Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
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Security and Fraud Prevention: We use your personal information to detect, investigate, or act regarding potential fraudulent, illegal, or malicious activities. If you use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly advise you not to share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in maintaining a secure website, according to Art. 6 (1) (f) GDPR.
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Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive, deliver effective services, and maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use, particularly those related to powering our store with Shopify, please visit Shopify's legal cookies page. We use Cookies to power and improve our Site and Services, run analytics, and better understand user interactions (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies through its controls. However, removing or blocking Cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to work incorrectly or become unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.
Please note that while your browser may allow you to send a “do not track” signal, like many websites, our Site is not designed to respond to such signals. For more information about “do not track” signals, visit allaboutdnt.com.
How We Disclose Personal Information
In certain situations, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons under this Privacy Policy. Such situations may include:
- Vendors and third parties: who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- Business and marketing partners: who use your information under their privacy notices.
- Upon your direction or consent: when you request or consent to our disclosure of information to third parties, such as shipping products or using social media widgets or login integrations.
- Corporate affiliates: or within our corporate group for business purposes.
- In connection with business transactions: like mergers or bankruptcies, to comply with legal obligations, to enforce our terms of service, or to protect or defend the Services, our rights, and the rights of users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes outlined in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Vendors and third parties who perform services on our behalf (e.g., Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
| Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information such as order information, shopping information, and customer support information | Affiliates |
| Internet or other similar network activity, such as Usage Data | |
| Geolocation data such as locations determined by an IP address or other technical measures |
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, it will be accessible by anyone.
We do not control who will access the information you choose to make available to others and cannot guarantee that those with access will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow these links, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security
